Recovering Deleted Electronic Mail

Recover Deleted Microsoft Outlook PST files

Recover My Files will search for and locate deleted Microsoft Outlook ".PST" files.  NOTE: It will not recover individual deleted messages emptied from Outlooks "Deleted Items" folder.  To recover a deleted or lost PST file:

TECH NOTE: Microsoft Outlook PST files are complex and in some instances recovered PST files will not function until they have also been repaired. This is done by running a program called "scanpst.exe" which is installed by default on all Windows computer systems, or download scanpst.exe here.  Scanpst will make another repaired copy of your file. Try and open this file with Outlook as described above. If this does not work there are other commercially available PST repair programs which can be located by searching the Internet. 

 

Recover Deleted Outlook Express DBX files

Recover My Files will search for and locate deleted Microsoft Outlook Express ".DBX" files.  NOTE: It will not recover individual messages deleted from within a folder in Outlook Express.  The preview window allows you to see the contents of a recovered DBX file, including the number of messages, the "to" and "from" address fields, the subject and the date each message was sent and received.

TECH NOTE: An alternative method to opening a DBX file is to use "MailBag Assistant" from www.fookes.com. Using this utility you can export all messages from a recovered DBX file to individual EML files.  The exported EML files can then be dragged and dropped back into Outlook Express and into the desired folder.

 

Recovering Web Based Email (Hotmail , Yahoo etc)

When you use a web based email program such as Hotmail or Yahoo you are actually using your Internet Browser to log into a remote computer which stores your email. When you delete an email you are deleting it from the remote computer.  See http://help.yahoo.com/help/us/mail/manage/manage-23.html

If you have previously viewed web based email on a computer then it may be possible to recover copies of the pages that you have viewed.  When you view web based email with your Internet Browser a copy of the page you saw on your screen is written to your computer into the "Temporary Internet Cache".  Caching is a way that computers speed up access to Internet pages. You may have copies of the web based email messages still stored in your Temporary Internet Files folder or, if the cache is frequently emptied, as deleted HTML pages on your computer.  To recover web based email try the following: